Older lady is sat at a table in a care home day room, holding a small hand instrument with bells, smiling at the camera.

Privacy Policy

Introduction

We are committed to safeguarding the privacy of our website visitors and service users.

This policy applies where we are acting as a Data Controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data.

We will ask you to consent to our use of cookies in accordance with the terms of this policy when you first visit our website.

In this policy, “we”, “us” and “our” refer to Championing Social Care.

How we use your personal data

In this Section 3 we have set out:

the general categories of personal data that we may process;
the purposes for which we may process personal data; and
the legal bases of the processing.

We may process data about your use of our website and services (“usage data“). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking system. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services.

We may process your account data (“account data“). The account data may include your name and email address. The source of the account data is you or your employer. The account data may be processed for the purposes of providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is our legitimate interests, namely the proper administration of our organisation.

In addition to the specific purposes for which we may process your personal data set out here, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject or in order to protect your vital interests or the vital interests of another natural person.

Please do not supply any other person’s personal data to us, unless we prompt you to do so.

Providing your personal data to others

We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of [obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure].

We may also use:

web hosting providers
email providers
cloud storage providers
CRM systems
analytics providers

In addition to the specific disclosures of personal data set out here, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

Some of our service providers may process personal data outside the UK. Where this occurs, we ensure appropriate safeguards are in place.

Our website and services are not intended for children and we do not knowingly collect personal data from children.

Retaining and deleting personal data

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting and reporting requirements. Data relating to enquiries will normally be retained for 3 years and administrative records for 3 years unless a longer retention period is required by law.

We may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

Amendments

We may update this policy from time to time by publishing a new version on our website.

You should check this page occasionally to ensure you are happy with any changes to this policy.

We may notify you of changes to this policy by email or through the private messaging system on our website.

Your rights

Your principal rights under data protection law are:

the right to access;
the right to rectification;
the right to erasure;
the right to restrict processing;
the right to object to processing;
the right to data portability;
the right to complain to a supervisory authority; and
the right to withdraw consent.

You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee.

You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.

In some circumstances, you have the right to the erasure of your personal data without undue delay. Those circumstances include: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data have been unlawfully processed. However, there are exclusions of the right to erasure. The general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise or defence of legal claims.

In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defence of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.

You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.

You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal data for this purpose.

You have the right to object to our processing of your personal data for scientific or historical research purposes or statistical purposes on grounds relating to your particular situation, unless the processing is necessary for the performance of a task carried out for reasons of public interest.

To the extent that the legal basis for our processing of your personal data is: consent; or

that the processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract, and,

such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.

If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.

To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.

You may exercise any of your rights in relation to your personal data by written notice to us.

If you are unhappy with our approach, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO). Details can be found at www.ico.org.uk

About cookies

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

Cookies that we use

We use cookies for the following purposes:

(a) Authentication – we use cookies to identify you (anonymously) when you visit our website and as you navigate our website. Cookies used for this purpose are: wordpress_test_cookie;

(b) Status – we use cookies to help us to determine if you are logged into our website (site administrators only). Cookies used for this purpose are: wordpress_logged_in_ [Not a valid template], wordpress_sec_[Not a valid template];

(c) Personalisation – we use cookies to store information about your preferences and to personalise the website for you (site administrators only). Cookies used for this purpose are: wp-settings-1, wp-settings-time-1 ;

(d) Security – we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally. Cookies used for this purpose are: wordfence_verifiedHuman, wfvt_[Not a valid template];

(e) Analysis – we use cookies to help us to analyse the use and performance of our website and services; and

(f) Cookie consent – we use cookies to store your preferences in relation to the use of cookies more generally. Cookies used for this purpose are: wordpress_test_cookie.

Managing cookies

Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via those browsers.

Blocking all cookies will have a negative impact upon the usability of many websites.

If you block cookies, you will not be able to use all the features on our website.

Name	Provider	Purpose	Expiry	Classification
cookie_notice_accepted	championingsocialcare.org.uk	Stores the user’s cookie consent state for the current domain	6 months	Necessary
_ga	championingsocialcare.org.uk	Google Analytics cookie used to distinguish users.	2 years	Analytics
_gat	championingsocialcare.org.uk	Google Analytics cookie used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named.	1 minute	Analytics
_gid	championingsocialcare.org.uk	Google Analytics cookie used to distinguish users.	24 hours	Analytics
wordpress_	championingsocialcare.org.uk	Functional cookies to provide core website capabilities	Session	Necessary
wp_	championingsocialcare.org.uk	Functional cookies to provide core website capabilities	Session	Necessary
PHPSESSID	championingsocialcare.org.uk	Necessary, first-party session cookie used to identify your browsing session so the website functions correctly (e.g., staying logged in); it’s deleted when you close your browser.	Session	Necessary

Our details

The website is owned and operated by Championing Social Care.

We are a Company Limited by Guarantee under registration number 15408892, and our registered office is at Windsor House, Bayshill Road, Cheltenham, GL50 3AT

You can contact us:

(a) by post at the address above;

(b) by telephone on +44 (0)7983 963949;